Surveys – Surveys – Surveys

Screen Shot 2016-02-23 at 12.28.05 PMHow is it possible that only 30 families have sent in their survey so far? ONLY 30!  Please take 10 minutes of your time and complete your survey TODAY. It is so very important to get 100 percent participation. Do your survey today. Do it for your school, do it for your kid, do it so that Gina will stop sending emails about the survey!




How can parents take the survey online?

Parents can take the survey online at using the survey access code printed on their individual surveys.

What if a parent loses the paper survey?

If parents lose their surveys or are having technical difficulties with the online survey, they should call the Survey Hotline at 1-800-690-8603. The Survey Hotline will be able to provide eligible parents with survey access information to take the survey online.

How is the Parent Survey administered?

During the week of February 22nd, you will also receive a package with surveys for all families. Each family will receive a survey in English and Spanish, unless their “home language” in ATS is one of the other official languages that the DOE supports. In those instances, the family will receive a survey in English and that other “home language.”

  • The package you receive will contain Parent Surveys sorted as follows:
  • For district schools: Materials will be sorted in accordance with the preferences each school submitted in the fall. They will be sorted alphabetically by grade, alphabetically by school, by ATS official class, or by STARS 3rd period.
  • Each survey is placed in a green envelope, which contains the survey itself and a prepaid return envelope.
  • Families can also take the survey online – in any of the nine official DOE languages – using the eightdigit survey code found on their respective survey. Families completing the survey online should go to the NYC School Survey website (, enter their eight-digit code, and complete the survey.
  • If families have more than one child in the same school or pre-K program, they should fill out just one survey about their oldest child at that school/program. If a family has children in two or more New York City schools/pre-K programs, the family should fill out a separate survey for each school/program. However, if you receive more than one survey for a household, please send all surveys home.


There are siblings in my school. How will the survey team account for this?

Your school’s survey population will be adjusted before response rates are finalized in April based on enrollment records in ATS. Students with matching address information in ATS will be counted as a single household and your response rate will be adjusted to reflect one survey for the household.


What should parents do if they have more than one child in this school?

Parents should complete one survey per school. If a parent has more than one child in the same school, the parent should fill out one survey based on the experience of the oldest child in that school. If a parent has children enrolled in multiple schools, the parent should fill out one separate survey for each school.


Is the online survey translated?

Yes. The online survey for parents and students is provided in English as well as nine languages offered by the DOE: Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Russian, Spanish and Urdu. The online survey is available at


Where can parents go to complete the survey online if they don’t have computers?

Parents can visit local library branches for free computer access. Schools are also encouraged to consider making school computers and space available to parents to take the survey online.


How will parents know that their online survey has been successfully submitted?

Parents have an opportunity to provide an email address while taking the online survey. This step is completely optional. If parents choose to provide an email address, a confirmation email will be sent to that address indicating that the survey was submitted. In addition, participants will see a confirmation page on the computer screen when they have submitted the survey. This page can be printed for a parent’s record.


Can a parent fill out another parent’s survey?

No. Parents are assigned a unique survey access code and must complete the individual survey that they receive.


  • Remind families on your program’s website, in newsletters, or on social media to complete the School Survey.
    • Send home a letter or email to families conveying the essential role that their feedback will play in supporting program improvement.
    • Make clear to families that they may fill out the survey in a completely confidential manner without any influence over the nature of their responses.
  • When is the deadline for parents to take the survey?

    All parent surveys must be submitted by April 1, 2016.



What is the NYC School Survey?

Every year, parents/guardians, teachers, and students in grades 6-12 take the NYC School Survey. The survey helps school administrators and pre-K program leaders understand what key members of their school or program’s community think about the learning environment and the quality of education children are receiving. The information captured by the survey is designed to support a dialogue among all members of a school or program’s community about how to make the school or program a better place for learning.

The NYC School Survey consists of three separate survey instruments: The “Parent Survey”, the “Teacher Survey”, and the “Student Survey” (for students in grades 6 – 12 only). The parent/family and student surveys can be filled out online or by hand. The teacher survey is only available online.

For district schools: NYC School Survey results are shared in the NYC School Survey report and incorporated into each school’s School Quality Snapshot and School Quality Guide.


 Are there any changes to this year’s surveys?

Like last year, the 2015-2016 version of the NYC School Survey is aligned to the D OE’s Framework for Great Schools . Based on analysis of last year’s results and constituent feedback, the DOE has made minor revisions to all three versions of the survey (parent/family, teacher, and student) this year. The survey will collect vital information about a school’s capacity to improve student achievement by measuring the extent to which each school incorporates the six essential elements—rigorous instruction, supportive environment, collaborative teachers, effective school leadership, strong family and community ties, and trust—that drive school improvement and develop students to compete in the 21st century. The survey will be one of multiple measures used to help the DOE assess the six essential elements.

General revisions to the survey include:

  • The elimination of items that were found to be redundant.
  • The addition of new items to improve the strength of existing measures or based on feedback from focus groups, feedback sessions, the Research Alliance for NYC Schools (RANYC), and other DOE offices.
  • The revision of existing items to improve clarity.

Revisions to the parent/family component of the survey include:

  • 20 questions deleted from the following elements: Effective School Leadership, Supportive Environment, Collaborative Teachers, and Strong Family-Community Ties;
  • The addition of a specific subset of 5 pre-K questions developed by the Division of Early Childhood Education (DECE), as well as 1 new question about communications from the school; and
  • 13 questions revised to improve clarity, including the modification of response options for the “most-desired improvement” question that integrates parent feedback from the School Quality Snapshot online feedback survey.