Devices for Remote Learning

Do you need a device, need technical support or to fix a broken device, or are dealing with a lost or stolen device? Call DOE’s IT Help desk at 718-935-5100 and press 5 to get assistance. 

 You can also get quick help online:

·         Browse tech support topics:schools.nyc.gov/technicaltools

·         File a tech support ticket: schools.nyc.gov/techsupport

·         Request a device: schools.nyc.gov/devices

·         Get support with a DOE-issued iPad:schools.nyc.gov/ipadfixes

·         Issues with your Internet connection:schools.nyc.gov/internet(Open external link)

We are committed to ensuring every student is learning 5 days a week. Your child’s school will support you in remote learning if you currently don’t have a device by providing paper-based work. Contact your school for more info.